NATIONAL SPORTS RETURN POLICY"Return any unused item with your original receipt within 90 days for an exchange or refund”
*Exceptions are Swimwear, Athletic Supports, Jocks and Jills
HOCKEY STICK RETURN POLICY
Composite Sticks – 30 DAY LIMITED WARRANTY – one time replacement
* Excludes Pro Stock and Selected Models
The following is NOT covered by warranty:
- Breakage or Damage as a result of a sticks contact with another player, skate blade, goal post or rink boards.
- A Blade or Shaft that has been exposed to any type of open flame or heat source.
- A Blade or Shaft that has been tampered with by a rasp, file, or sandpaper.
Sticks must be returned prepaid with original sales receipt and Company warranty form directly to:
Customer Service Department at: EASTON-REEBOK-CCM-BAUER-TPS-SHERWOOD-COMBAT
All other brands should be returned to National Sports.
Due to the nature of the game there is NO WARRANTY on Wood Sticks.
BASEBALL BAT RETURN POLICY
Composite and Aluminum Softball and Baseball bats – 1 year limited warranty
Maple Composite Baseball Bats (Demarini, Combat) – 90 Day Warranty, Return to Vendor
Wood Composite Baseball Bats (Mizuno) – 90 Day Warranty, Return to Store
Bamboo Wood Baseball Bats (Mizuno) – 90 Day Warranty, Return to Store
Wood Baseball Bats (Maple and Ash) – No Warranty
Bats must be returned prepaid with original sales receipt and Company warranty form directly to:
Customer Service at: EASTON-WILSON/DEMARINI-COMBAT
RETURN WITH A RECEIPT
An original receipt is requested for all exchanges or returns. Within 90 days from the date of your purchase, an exchange or return can be made for unused/ unworn merchandise. All items must be returned in their original packaging. All refunds will be made in the same form of payment as the original purchase.
RETURN WITHOUT A RECEIPT
If you wish to make a return and have lost your receipt, merchandise will be returned based on the lowest price the item was offered for sale within the 60 days preceding the return; and the refund will be applied to a MERCHANDISE CREDIT note. If the amount of the return is less than $5.00, cash will be refunded. Items must be unused and unworn and in their original packaging. You will be required to provide government issued picture ID and provide your name, telephone number and postal code for the transaction.
MULTIPLE ITEM DISCOUNT RETURNS & "FREE ITEM" WITH PURCHASE RETURNS
When a regular priced item purchased during a “Buy One, get One” event is returned, the discount on the second item is forfeited. The second item may be repurchased at the current selling price or both items can be returned for a full refund. Items purchased as a part of a promotion offering a free item can be refunded with the return of all items. Individual items can be exchanged.
WARRANTY RETURNS
Should your purchase develop a manufactures defect within the manufacture warranty period please return to any National Sports store. An original receipt is required for a refund. Without a receipt, product will be returned based on the lowest price the item was offered for sale within the 60 days preceding the return; and the refund will be applied to a MERCHANDISE CREDIT note. You will be required to provide your name, telephone number and postal code for the transaction.
PRICE ADJUSTMENTS
National Sports offers a one-time price adjustment with an original receipt within 30 days of the original purchase. An original receipt must accompany a return/ exchange receipt to be eligible for a price adjustment.
GIFT CARDS
Gift Cards cannot be redeemed for cash. After making a purchase, if you have a balance left on your gift card – unless it is $5.00 or less – we will leave the balance on your card.
FGL Sports Ltd. reserves the right to change this policy without notice to its customers and will not be held responsible for any loss or damages suffered as a result of such changes.
If you require more information on our policy, please contact Customer Service:
905-914-5516 or nscustomerservice@fglsports.com
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